Intelligent Call Routing
Add AI logic to your calling worflows in order to accurately route callers based on intent, history, and sentiment among many other parameters.
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Next-Gen Customer Support
Boost productivity and avoid mundane interactions by implementing self-service AI virtual agents that can lead customer support activities.
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Surveys
Obtain customer and employee feedback through convenient and engaging conversational interactions.
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Delivery Status Updates
Track and notify customers on the status of their deliveries. Give them the necessary updates they need to follow progess pertaining to their shipments.
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Ad Success Tracking
Use conversational interactions to measure the success of your marketing campaigns. Update your marketing spend in a way that focuses your budget to ads that are performing.
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Ordering & Reservations
Allow AI virtual agents to collect order and reservations details freeing up your staff's time while always attending to customers.
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Alerts & Notifications
Send the necessary alerts to your customers and employees on the most engaging channels. Notify them of any updates and critical matters relating to your business.
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Natural Events
Do you have a communication strategy in place for the next natural event? Rely on AI virtual agents to absorb mass call volume and log caller concerns so to have them addressed at the first opportunity.
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Workforce Engagement
Automate the handling of all employee requests with AI conversational workflows. From surveys to scheduling, make it easier to capture and track all requests.
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